Shipping policy
Order Processing: Please allow 3 to 14 days for your order to be processed.
For In-Store Pick Ups- You will receive an email notification when your order is ready for pickup.
Shipping and Delivery Policy: Due to high demand, some items may be temporarily out of stock, which could lead to processing and shipping delays of 6 to 12 weeks. If any items in your order are significantly delayed, we will notify you via email and provide an updated estimated delivery date.
*All orders are subject to availability.
Delivery Options:
Wellis Spa Delivery:
- Flat Rate: $750
Wellis Swim Spa Delivery:
- Flat Rate: $1500
Softub Delivery:
- Direct Shipping or Local Drop-off Flat Rate: $350
Other Product Delivery:
- Applicable shipping and handling fees may apply.